Public Sector Experts
Our account team comes from the public sector, so we know the processes
and vocabulary of the city's project team.
No Integrators
While many companies turn over the configuration phase to third-party
integrators, typically paid on a time and materials basis, OpenCounter
handles the entire configuration process from beginning to end. This
means that we can ensure the speed and quality of the project. For us,
a signed contract is the beginning of an engagement, not the end.
Software-as-a-Service
Our products are delivered as a hosted and managed solution, meaning
that there are no surprises for IT when it’s time to set up the service,
and no perpetual licenses or big up-front costs. It also means that we
are invested in and financially aligned with our customers’ success over
the entire life of the engagement.
Agile Development
We use tools like Basecamp and Zendesk to manage the configuration
process while using modern project management techniques to ensure the
project is moving forward. We pride ourselves on setting up OpenCounter
in a matter of months, not years.
