Our Products

OpenCounter started with a simple mission: to build user-friendly interfaces to complex regulatory procedures. Our products do this by putting the citizen experience first, and helping applicants to start their projects with confidence.

Business Portal

The Business Portal helps entrepreneurs to understand the costs and complexity of starting a business. From site selection and construction permits to ongoing inspections, the Business Portal provides a one-stop-shop for business registrations.

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Residential Portal

The Residential Portal is designed for homeowners planning home improvement or renovation projects. It also serves tradespeople that are familiar with the permitting process but need a way to collaborate with their clients on projects.

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Special Events Portal

The Special Events Portal helps event planners to research and permit complex events such as road races, parades, park rentals and more.

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Zoning Portal

The Zoning Portal renders complex land use regulations in the browser and makes them accessible to citizens.

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Responsive Design

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

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Data Portability

OpenCounter is committed to open data initiatives. All data collected through the system is easily extractable in a variety of formats.

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No Seat Licenses

Our product is designed for the citizen experience. Similarly, our pricing is based on citizen usage, not on the number of admin logins.

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Secure

Served over HTTPS, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

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Integrated

Cities using Accela or Infor will benefit from tested integrations, which allow data to flow seamlessly into admin workflows.

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Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.

Img modern

Responsive Design

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

Img data

Data Portability

OpenCounter is committed to open data initiatives. All data collected through the system is easily extractable in a variety of formats.

Img seats

No Seat Licenses

Our product is designed for the citizen experience. Similarly, our pricing is based on citizen usage, not on the number of admin logins.

Img safe

Secure

Served over HTTPS, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Img it

Integrated

Cities using Accela or Infor will benefit from tested integrations, which allow data to flow seamlessly into admin workflows.

Img cloud

Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.

Img modern

Responsive Design

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

Img data

Data Portability

OpenCounter is committed to open data initiatives. All data collected through the system is easily extractable in a variety of formats.

Img seats

No Seat Licenses

Our product is designed for the citizen experience. Similarly, our pricing is based on citizen usage, not on the number of admin logins.

Img safe

Secure

Served over HTTPS, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Img it

Integrated

Cities using Accela or Infor will benefit from tested integrations, which allow data to flow seamlessly into admin workflows.

Img cloud

Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.