Screenshot

Features

Intuitive project selection

Project type
The use code search allows applicants to enter natural language terms—such as “yoga”—and see a list of relevant land use codes. If they don’t see a relevant option in the results, they can browse the entire list of use codes and select the most appropriate option.

Easy address search

Zoning
The zoning maps reveal where the project is permitted, conditionally permitted, and prohibited in the jurisdiction. These clearances take into account conditional considerations, such as whether a restaurant will serve alcohol, or offer drive-through service.

Real-time fee calculation

Fees
Permit requirements and fees are calculated in real-time as applicants enter project details. A unique feature in the marketplace, OpenCounter can run fee estimations across departments and data sets. By digitizing the fee schedule and normalizing internal data, this feature also powers admin reporting, which gives policymakers insight into the effects of existing regulations and processes.

Summary and next steps

Summary
On the summary page, required permits are listed by department, with links to relevant application methods, including downloadable PDFs, and online applications through OpenCounter and Accela ACA.

Features

Intuitive project selection

The use code search allows applicants to enter natural language terms—such as “yoga”—and see a list of relevant land use codes. If they don’t see a relevant option in the results, they can browse the entire list of use codes and select the most appropriate option.
Project type
Zoning

Easy address search

The zoning maps reveal where the project is permitted, conditionally permitted, and prohibited in the jurisdiction. These clearances take into account conditional considerations, such as whether a restaurant will serve alcohol, or offer drive-through service.

Real-time permit and fee calculation

Permit requirements and fees are calculated in real-time as applicants enter project details. A unique feature in the marketplace, OpenCounter can run fee estimations across departments and data sets. By digitizing the fee schedule and normalizing internal data, this feature also powers admin reporting, which gives policymakers insight into the effects of existing regulations and processes.
Fees
Summary

Summary and next steps

On the summary page, required permits are listed by department, with links to relevant application methods, including downloadable PDFs, and online applications through OpenCounter and Accela ACA.

Localization

The Residential Portal can be fully translated into any of the following 36 languages:

Sa Arabic

Bg Bulgarian

Cn Chinese (Simplified)

Cn Chinese (Traditional)

Cz Czech

Dk Danish

Nl Dutch

Gb English (British)

Fi Finnish

Fr French

De German

Gr Greek

Il Hebrew

In Hindi

Hu Hungarian

Id Indonesian

It Italian

Jp Japanese

Kr Korean

My Malay

No Norwegian

Pl Polish

Br Portuguese (Brazil)

Pt Portuguese (Europe)

Ro Romanian

Ru Russian

Rs Serbian

Sk Slovak

Mx Spanish (Latin America)

Es Spanish (Spain)

Se Swedish

Ph Tagalog

Th Thai

Tr Turkish

Ua Ukrainian

Vn Vietnamese

Sa Arabic

Bg Bulgarian

Cn Chinese (Simplified)

Cn Chinese (Traditional)

Cz Czech

Dk Danish

Nl Dutch

Gb English (British)

Fi Finnish

Fr French

De German

Gr Greek

Il Hebrew

In Hindi

Hu Hungarian

Id Indonesian

It Italian

Jp Japanese

Kr Korean

My Malay

No Norwegian

Pl Polish

Br Portuguese (Brazil)

Pt Portuguese (Europe)

Ro Romanian

Ru Russian

Rs Serbian

Sk Slovak

Mx Spanish (Latin America)

Es Spanish (Spain)

Se Swedish

Ph Tagalog

Th Thai

Tr Turkish

Ua Ukrainian

Vn Vietnamese

Sa Arabic

Bg Bulgarian

Cn Chinese (Simplified)

Cn Chinese (Traditional)

Cz Czech

Dk Danish

Nl Dutch

Gb English (British)

Fi Finnish

Fr French

De German

Gr Greek

Il Hebrew

In Hindi

Hu Hungarian

Id Indonesian

It Italian

Jp Japanese

Kr Korean

My Malay

No Norwegian

Pl Polish

Br Portuguese (Brazil)

Pt Portuguese (Europe)

Ro Romanian

Ru Russian

Rs Serbian

Sk Slovak

Mx Spanish (Latin America)

Es Spanish (Spain)

Se Swedish

Ph Tagalog

Th Thai

Tr Turkish

Ua Ukrainian

Vn Vietnamese

Sa Arabic

Bg Bulgarian

Cn Chinese (Simplified)

Cn Chinese (Traditional)

Cz Czech

Dk Danish

Nl Dutch

Gb English (British)

Fi Finnish

Fr French

De German

Gr Greek

Il Hebrew

In Hindi

Hu Hungarian

Id Indonesian

It Italian

Jp Japanese

Kr Korean

My Malay

No Norwegian

Pl Polish

Br Portuguese (Brazil)

Pt Portuguese (Europe)

Ro Romanian

Ru Russian

Rs Serbian

Sk Slovak

Mx Spanish (Latin America)

Es Spanish (Spain)

Se Swedish

Ph Tagalog

Th Thai

Tr Turkish

Ua Ukrainian

Vn Vietnamese

Ready to learn more?

Platform Features

Modern

Mobile Friendly

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

Cloud

Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.

Safe

Secure

Served over SSL, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.

Modern

Mobile Friendly

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

Cloud

Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.

Modern

Mobile Friendly

All OpenCounter products feature responsive design, making them friendly on all screen sizes and mobile devices.

Cloud

Cloud-hosted SaaS

Our service is hosted at U.S. data centers, ensuring Patriot Act and Freedom of Information Act compliance.

Safe

Secure

Served over SSL, encrypted-at-rest, and backed up to a ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.