Solutions for Special Events

Make your city a destination for public events with the only one-stop shop for special event permitting.

How OpenCounter helps

Centralize all of your special events permitting online.

With so many city departments involved in permitting special events, it’s easy for conflicting requirements and processes to create confusion for applicants and cause logjams for staff. Take an end-to-end approach to special events with one solution — customized to your city’s codes and workflows — that handles everything from form intake through payment and issuance.

Make it easy for departments to collaborate.

City departments are often siloed, making it tough to know who’s responsible for what when it’s time to review applications together. Replace email threads, legacy software, and paper shuffling with OpenCounter’s tailored solution, which collects all the application data, automatically delegates forms to the responsible departments, and adds transparency and efficiency to your review process.

Position your city as a friendly place to host events.

Special events can put a city on the map and make it a hot destination for art, culture, dining, sports, and more. Drive tourism — and revenue — by expertly guiding event producers through the entire permitting process online, from a single point of entry for permit discovery through digital issuance and print-at-home permits.


None of our current vendors has ever tried to meet all of our needs in the way OpenCounter has. They’re providing a service beyond anything that we could do with the other solutions we have — and I know I can trust them to deliver on every front.

Free ebook

Getting Out of Your Inbox: The Future of Special Events Permitting

Special events are essential to the culture of any vibrant city. Unfortunately, getting the necessary permits can be a headache. The solution? A state-of-the-art digital permitting system. This ebook will explain why digital tools are essential to the efficiency of special events permitting, what specific features to look for in a digital system, and best practices for implementation.

Get the ebook

Platform features

Cloud-hosted SaaS

Our service is hosted at US data centers in full compliance with the Patriot Act and the Freedom of Information Act.

Comprehensive security

Every OpenCounter product is served over SSL, encrypted at rest, and backed up to an ISO 27000/SOC 1 and SOC 2/SSAE 16/ISAE 3402 data facility.


Take OpenCounter everywhere you go, thanks to a responsive design that makes our products easy to use on any mobile device.

Accessible to all

OpenCounter meets the WCAG 2.0 Level AA web accessibility standard and can be fully translated into more than 40 languages.

Expert setup

Our in-house team of public sector experts knows your headaches — and how to tailor OpenCounter to end them for good.

Questions? We've got answers.

Very little! All we need is for you to upload your ArcGIS shapefiles, permit catalog, municipal code, and other relevant data — then we do the rest! Once we've finished the configuration, we'll need your team's help during the testing and quality assurance process to ensure OpenCounter meets all of your needs.

Costs will vary depending on the population size of your jurisdiction and the number of portals you procure. Regardless of the scope of services, however, rest assured that OpenCounter has affordable pricing models for jurisdictions of all sizes.

We take care of that for you! You can expect the same expert configuration from our Government Services team every time your city needs to update its zoning and municipal codes or fee tables. Just tell us which changes to make, and we'll prepare those updates for your review and make them go live on the day you request.

Ready to learn more?

Book a Demo